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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All HERZ products

The group "New Technologies" offers for review the products of the plant HERZ: heads, ball valves, actuators, valves, regulators, shut-off and control valves, filters, controllers, sensors
  • Thermostatic heads HERZ
    Thermostatic heads
    HERTZ-PROJEKT, HERCULES et al.
  • Drives HERZ
    Drives
    HERTZ 7711, HERTZ 7708, etc.
  • Regulators HERZ
    Regulators
    HERTZ 7940, HERTZ 7990, etc.
  • Tools and spare parts HERZ
    Tools and spare parts
    HERTZ 8900, HERTZ 2010, etc.
  • Heat metering devices HERZ
    Heat metering devices
    INDIVIDUAL, KST-22 Kombik, etc.
  • Pipes and fittings HERZ
    Pipes and fittings
    HERTZ C160, HERTZ C320, etc.
  • Valves HERZ
    Valves
    HERTZ-TS-90, HERTZ-TS-90-AB, etc.
  • Connection nodes HERZ
    Connection nodes
    HERTZ 3000, HERTZ 2000, etc.
  • Ball valves and filters HERZ
    Ball valves and filters
    HERTZ 2201, HERTZ 2100, etc.
  • Groups for strapping boilers HERZ
    Groups for strapping boilers
    HERTZ 4510, HERTZ 4511, etc.
  • Collector groups HERZ
    Collector groups
    HERTZ F533, HERTZ F532, etc.
  • Equipment for ITP HERZ
    Equipment for ITP
    HERTZ 8800, HERTZ 4006, etc.

NEW TECHNOLOGIES GROUP

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